Legal
Privacy Policy
- Who we are
- Information we collect
- How we use your information
- Legal basis and consent
- Sharing your information
- Cookies and third-party services
- Data retention
- Security
- Your rights
- Changes to this policy
1. Who we are
Digital Exprezz (“we”, “us”, “our”) is a digital growth agency based at Shah Prima, Sector 2, Kharghar, Navi Mumbai, Maharashtra 410210, India. This policy explains how we collect, use and protect personal data when you visit www.digitalexprezz.com or contact us.
2. Information we collect
We collect only what we need to respond to you and run our services:
- Details you share with us: your name, company, email address, phone number and project details when you use our enquiry form, email, call or WhatsApp us.
- Basic technical data: information your browser sends automatically, such as device type, browser and approximate location, which our hosting provider may record in server logs.
We do not knowingly collect personal data from children.
3. How we use your information
- To reply to your enquiry and discuss a possible engagement.
- To deliver, manage and report on services for our clients.
- To keep our website secure and working well.
- To meet legal, tax and accounting obligations.
We do not sell your personal data, and we do not use it for unrelated purposes without your consent.
4. Legal basis and consent
We process personal data in line with India’s Digital Personal Data Protection Act, 2023 and other applicable laws. We rely on your consent when you send us an enquiry, and on legitimate uses permitted by law where needed to provide services or meet legal obligations. You can withdraw consent at any time by writing to us.
5. Sharing your information
We share personal data only when necessary:
- With service providers who help us operate, such as email, hosting and communication tools, under appropriate confidentiality obligations.
- With advertising and analytics platforms when running campaigns you have engaged us for, in line with your instructions and those platforms’ terms.
- Where required by law, regulation or a valid legal request.
6. Cookies and third-party services
This website does not use advertising cookies. It loads fonts from Google Fonts, which may receive your IP address to serve them. If we add analytics or other tools in future, we will update this policy and, where required, ask for your consent first.
7. Data retention
We keep enquiry details for as long as needed to respond and to follow up on a potential engagement, and client records for as long as required by contract and law. We then delete or anonymise them.
8. Security
We use reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Your rights
Subject to applicable law, you can ask to access, correct, update or erase your personal data, withdraw consent, and nominate another person to exercise your rights. To make a request or raise a grievance, email info@digitalexprezz.com. We aim to respond within 30 days.
10. Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it last changed.
Questions about this page? Write to info@digitalexprezz.com or call +91 92222 37977.